Before booking a transfer with Kariba Travel (, we strongly suggest you carefully read our Terms and Conditions, processing of Personal Data and the booking help section which may be of help to you during your transfer.

The following travel conditions will apply to all clients booking with Kariba travel transfers.

Private Transfer
The client purchases a transfer service exclusively for himself and/or the group of which he forms a part.The vehicle untilsed is at the disposition of the client for the transfer service as booked.The driver will take clients from the departure point to the arrival point requested by the client.

Payment for service requested is to be made at the time of booking. The reservation made by the client is to be considered as a “booking request”, which will be emailed to Kariba Travel Transfers along with a copy to the client, which will allow the service to be charged to the client’s credit card for the amount of the transfer requested. If Kariba Travel is able to effect the requested service, the client will receive an email confirming the booking (Transport Voucher) and the cost of the service will be charged to the credit card given by the client at the moment the transfer was requested. The email sent by Kariba Travel is to be considered proof of receipt by client.

If for any reason Kariba Travel Transfer is unable to provide the service requested, the client will receive an email from Kariba Travel Transfer cancelling the “Booking Request”. In this case, the client’s credit card will not be charged.

The booking confirmation (Transport Voucher) is for all effects, the client’s ticket. The voucher must be printed and presented to the Kariba Travel driver before the transfer is to be effected. The “booking request” has no validity as a travel document.

It is the client’s responsibility to check all information printed on the Transport Voucher in order to confirm that the booking corresponds the information given at the time of booking. Any errors must be communicated via email to before the transfer is to be effected.

There is no smoking in vehicles utilised by Kariba Travel service suppliers.

All Kariba Travel Transfer service suppliers have the right to refuse transport to anyone under the influence of alcohol or drugs and/or whose behavior places the driver, vehicle or other passengers in danger.

Alcoholic beverages or drugs may not be brought into Kariba Travel vehicles with the intention of consuming them on board.

All vehicles utilised by Kariba Travel Transfer service suppliers are insured for civil liability towards third parties in accordance with existing laws in the country where service is effected.

It is the Client’s responsibility to contact Kariba Travel offices in order to verify departure times and pickup locations so that they are confirmed by the Client. Cases in which the Client change the time of the pick up and do not contact with Kariba Travel Transfer offices and misses his transfer are not eligible for refunds.